Warranty

Our Warranty: Our batteries are warranted by the manufacturer. Each brand and model may be covered for different warranty periods.

Warranty covers the following:

• A fault in manufacture caused the battery to fail during the warranty period.
• A physical failure (external/internal) of the battery during the warranty period.

The warranty does not cover the following:

• A battery that has been discharged by the vehicle or end-user (flat battery).
• A battery is physically damaged during use.
• A technician visiting to service the warranted battery.
• A battery that has been discharged to a point where it cannot be recovered.
• A battery that has simply been discharged but can be re-charged by our technicians.
• A battery that is over-charged by the end user – sometimes shown by bulging of the case.

Note:

• To claim a warranty, you MUST have your original receipt (as per manufacturer requirements). No exceptions. If you do not have that receipt, we cannot process a warranty claim.
• If the battery is taken away and recharged successfully by our technicians, then a service callout fee of $165.00 will apply.
• To have a battery checked or replaced (not warranty), the battery must be returned to us and a service fee will apply.
• If you cannot bring the battery to us, then we are more than happy to go to your location,
  but a service fee will apply.
• The warranty period is not renewed or extended should a battery replacement be approved.

If you have any questions about your warranty, then please contact us on 43883019.
Thank you.